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Meeting Management – The Art of Making Meetings Work

Recommended Prerequisites

No prerequisites are required for this course.

Course Overview

Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This course will be concerned with small working meetings; with groups that have a job to do requiring the energy, commitment, and talents of those who participate.

Members of such a group want to get some kind of result out of their time together: solving problems, brainstorming, or simply sharing information. At its best, such a group knows what it is about, and knows and utilizes the strengths of individual members.

Learning Objectives

  • Understand the value of meetings as a management tool
  • Recognize the critical planning step that makes meeting time more effective
  • Identify process tools that can help create an open and safe forum for discussion
  • Develop and practice techniques for handling counterproductive behaviors

Course Outline

  1. Course Overview
  2. The Basics for Effective Meetings
  3. The Best and Worst of Meetings
  4. Holding Productive Meetings
  5. Keys to Productivity
  6. Case Study
  7. Preparing for Meetings
  8. Agendas
  9. Setting an Agenda
  10. In Order
  11. Setting the Place
  12. Leading a Meeting
  13. Functions of a Leader
  14. Making Connections
  15. Your Role as Group Leader
  16. Process and Content
  17. Defining Process and Content
  18. Rules of Work
  19. Meeting Styles
  20. Facilitation Skills
  21. How to Control a Meeting
  22. Dealing with Difficult People
  23. Mix and Match
  24. A Plan for Success
  25. Personal Action Plan
  26. Recommended Reading List
  27. Post-Course Assessment

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