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Managing Pressure and Maintaining Balance

Recommended Prerequisites

No prerequisites are required for this course.

Course Overview

When things are extremely busy at work and you have your hands full with many tasks and dealing with difficult people, having skills you can draw on are essential for peace of mind and growth. This course will help participants understand the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. They will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.

Learning Objectives

Course Outline

  1. Course Overview
  2. Under Pressure!
  3. Causes and Costs of Workplace Pressure
  4. Benefits of Creating Balance
  5. Pre-Assignment Review
  6. Getting to the Heart of the Matter
  7. Identifying Your Pressure Points
  8. Creating an Action Plan
  9. Facing Problems Head On
  10. Seeking Help
  11. Emotional Intelligence
  12. The Seven Human Emotions
  13. The Emotional Map
  14. Validating Emotions in Others
  15. What is Optimism?
  16. Resilience
  17. Coping Toolkit
  18. Building the Stress Management Kit
  19. Managing Anger
  20. Expressing Yourself
  21. Getting Organized
  22. Working on Priorities
  23. Doing It!
  24. Personal Action Plan
  25. Recommended Reading List
  26. Post-Course Assessment

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